OUR STORES

VISIT OUR NEW
STORE IN NEW YORK

294 Bay Meadows Ave.
Bay Shore, NY 11706

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, absolutely! The product you receive will be the same as shown in the pictures on our website. We take all photos under real lighting conditions to ensure you get exactly what you see.

Are all products brand new?

Yes — every product listed on PakPicks.com is 100% brand new and carefully checked before shipping.

 

How can I track my order?

Once your order is shipped, you’ll receive a tracking number via email or SMS. You can use it to track your package directly on our courier partner’s website.

What payment methods do you accept?

We currently offer Cash on Delivery (COD) across Pakistan for your convenience. Online payment options will be added soon.

How long does delivery take?

Delivery usually takes 3–5 working days depending on your location and courier service.

What if I receive a damaged or wrong item?

If your product arrives damaged or incorrect, please contact us within 48 hours of receiving it. We’ll quickly arrange a replacement or refund according to our return policy.

Do you offer returns or exchanges?

Yes! We offer easy returns and exchanges within 7 days of delivery, provided the item is unused and in its original packaging.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS